Book an Appointment

Due to software limitations, the best way to schedule an appointment is to text or call us at (415) 619-4305 or email us at [email protected]. This ensures we can personally confirm availability—especially for custom requests or special needs.

You’re also welcome to book online using our appointment system below, but please note that overnight boarding is not available through online booking and must be scheduled directly by phone or email.

We look forward to caring for your pet soon!

Payment Method

1. Zelle:

Send payments to 415-619-4305.

2. Venmo: @paws-cuddle

Enjoy a 5% discount off the listed online price when you pay via Venmo.

3. Book Through Our Website:

You can conveniently schedule and pay during the appointment checkout process on our site.

4. Rover: Book via Rover

New to Rover? Get $20 off your first booking using our profile link!

If you decide to book with a different sitter on Rover, we’ll still receive a $10 referral bonus – so either way, your support helps! https://www.rover.com/sit/siukek75404

Cancellation Policy

Boarding: Three Day

A full refund is available if cancelled by 12:00pm 3 days before the service begins. 12:00pm is determined by the sitter's time zone.

If cancelled later than 12:00pm 3 days before the service begins, a 50% refund is available for the first 7 cancelled calendar days from the cancellation request date. A 100% refund is available for any additional days.

Pick Up | Dropp off | Meet and Greet Location

Address

2811 Castro Valley Blvd., Castro Valley, CA 94546

Background Check and Insurance Coverage

What is Protect?

Every booking is backed by tools keep you and your pet safe. You’ll have:

Screened pet sitters have already passed a third-party background check.

Messaging & photo updates from your sitter during each stay.

All services provided by Paw & Cuddles Daycare & Boarding are covered under a comprehensive Commercial General Liability Insurance Policy issued by Certain Underwriters at Lloyd’s. This policy includes:

General Liability Coverage up to $1,000,000 per occurrence

Animal Bailee Coverage up to $5,000 per incident ($10,000 aggregate)

Veterinarian Expense Reimbursement up to $1,000 per incident ($2,500 aggregate, $250 deductible)

Lost Key Liability up to $2,000

Pet Daycare Coverage included in all services

Clients can rest assured that every pet in our care is protected under this insurance policy. For questions or a copy of the certificate, please contact us at [email protected] or request details at the time of booking.

About Us

We’re a family-run pet care service with a passion for animals and a commitment to love, safety, and fun. Whether it's boarding, daycare, or dog walks, we treat your pet like one of our own—with heart, trust, and plenty of tail wags.

Let's Talk

[email protected]

415-619-4305

Castro Valley, CA 94546

Copyright © 2025. Paws & Cuddles Daycare & Boarding . All rights reserved.